Customer Service is of the utmost importance at SMA. As part of our commitment to provide the highest level of service to our clients and licensees, SMA has launched a new portal – greatideas@smaworks.com – for you to share your great ideas with us. We regularly evaluate our processes, but oftentimes the best way for us to improve is to hear it from you.
Great Ideas can be anything from a suggestion to improve our artwork review process to royalty reporting operations. They can be long-term projects or quick fixes, and we promise to address each Great Idea and respond to let you know we’re listening.
Please share your Great Ideas via greatideas@smaworks.com. We look forward to hearing from you!
Because we care,
The SMA Team